IMC Return Policy

• All returns must be accompanied by a valid receipt.
• Most merchandise can be exchanged or returned within 7 days with proof of purchase to Instrumental Music Company unless noted below. Instrumental Music Company reserves the right to decline returns where a product does not have a manufacturing defect but has been damaged by the customer, or to prevent fraud or abuse.
• There are no returns or exchanges on “discontinued” or “final sale” items.
• A refund excludes shipping fees, if any.
• Cancellations:  Cancelled special orders and layaways are subject to a 20% restocking fee.

Non-Returnable / Non-Refundable Items

• Reeds (unless sealed in original box)
• Mouthpieces
• Recorders, Whistles, Jaw Harps, Nose Flutes, Harmonicas, In Ear Monitors (items not able to be fully sanitized)
• Clearance items
• Special Orders
• Repair Parts
• Print Music
• Consignment items
  
  

Customer Support

We want to hear from you, if you experience any issues with your purchasing experience (online or at Instrumental Music Company), a return, refund or any other similar matter, please contact us at  info@musicimc.com or by telephone at 920-857-3923.

We thank you for your business.